Trauma, Hoarding & Extreme Cleaning Specialists – Serving Cheshire, North Wales & North Shropshire

Here to help you move forward – with expert cleaning that puts people first.

The Bio Agents is a trusted, family-run specialist cleaning company based near Malpas, serving Cheshire, North Wales, and North Shropshire.
We provide professional trauma cleaning, hoarding clean-up, and extreme cleaning services for families, landlords, housing providers, and support agencies.
Fully trained, insured, and compassionate, we’re here to restore homes, dignity, and peace of mind — when it matters most.

Facing the Aftermath? Let Us Help You Reclaim the Space

When a property has been left in distress – after trauma, hoarding, death, or extreme neglect – it’s hard to know where to start.
Our Specialist Property Recovery Packages take care of everything: deep cleaning, clutter removal, sanitisation, and respectful restoration – all handled by one fully trained, trusted team.
Let us help you bring the property – and your peace of mind – back to life.

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What We Do

At The Bio Agents, we step in when cleaning becomes more than just a chore. As a family-run specialist cleaning company, we support individuals, families, landlords, and housing providers through some of life’s most difficult and emotional situations. Whether you’re dealing with trauma, grief, hoarding, or extreme neglect — we’re here to help, without judgement, and with the training and experience to do it right.

Here’s how we can help:

Trauma & Death Scene Cleaning

When the unthinkable happens, we provide respectful, professional cleaning to safely restore the property. We’re fully trained in the safe removal of blood, bodily fluids, and hazardous materials, and work with compassion and discretion at every step.

Hoarding Clean-Up

Hoarding isn’t about mess - it’s complex, emotional, and deeply personal. Our team understands the sensitivity involved and works with patience, care, and professionalism to help reclaim space and dignity in a supportive way.

Extreme & Deep Property Cleaning

For properties affected by years of neglect, squatting, or unsanitary conditions, we offer full extreme cleaning – tackling dirt, odours, waste, and damage. No matter how overwhelming it feels, we’ve seen it before, and we’re ready to handle it.

Sharps & Biohazard Removal

We safely clear and dispose of used needles, drug paraphernalia, and other biohazards. Whether it’s a void property, squat, or public space, we follow strict protocols to protect everyone involved.

🧾 Looking for something else?
We cover a wide range of specialist cleaning services.
Click here to see our full list of services ›

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“Once again you have brought your compassion and magic to sort my home out and I am so grateful. I am happy to recommend you to anyone who is nervous about getting their life back on track after depression and especially bereavement. It was never about the cleaning! Thank you.”

Debbie, Hoarding Clean

💙 Why Choose The Bio Agents?

We’re a family-run specialist cleaning team based near Malpas, supporting people across Cheshire, North Wales, and North Shropshire. Whether you're facing a traumatic situation, hoarding, or extreme property conditions, we’re here with empathy, experience, and a no-judgement approach.

You can trust us to show up, get stuck in, and do things properly — every single time.

✅ Trained & Professional – Fully trained in trauma, biohazard, and hoarding cleaning. We know what we’re doing — and we take it seriously.
✅ Real People, Real Care – We’re Lisa and Ryan — you’ll always deal with us directly, with honesty, compassion, and zero judgement.
✅ Sensitive Situations Handled Right – We work with care, confidentiality, and respect for what you or your tenants may be going through.
✅ Certified & Insured – DBS checked, insured, and committed to the highest standards of safety and compliance.
✅ We Actually Care – We don’t just clean – we help people move forward. And that’s something we’re proud of.

We treat every property with care, dignity, and the kind of respect we’d want for our own loved ones.